To gather more information about how a project actually operates, particularly about processes.
Allows for viewing of project operations as they are actually occurring.
Allows for adaptation of events as they occur.
Observations can be used on staff as well; observe how they interact with participants and deliver programs.
Can be difficult to interpret behaviors.
Observations can be difficult to categorize.
Can influence participants' behaviors.
Can be expensive.
Evaluator needs to be trained on observation protocols.
Observation protocol, or guide, should be carefully constructed to be culturally relevant.