Interviews can be used to understand someone's impression or experience or learn more about their responses to other evaluation methods (like surveys).
This set of qualitative tools intend to help programs/organizations understand how participants experience their program(s). Because of the qualitative nature of the tools, this approach lifts up participants’ voice in their own words, as opposed to a closed-ended survey tool. These tools help capture the nuance and story of participant experience and can be useful for both internal understanding and external reports to funders, boards, community members, and other key partners.